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Remote Tuen Troubleshooting

Regular Visitor

Remote Tuen Troubleshooting

DVR manager does not list my TV or Cable box.  It used to...what happenned?

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Official Employee

Re: Remote Tuen Troubleshooting


mnhall66 wrote:

Remote Tune Troubleshooting does not list my TV or Cable box.  It used to...what happenned?


What is the make and model of your set top boxes?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: Remote Tuen Troubleshooting

My set top box is Motorola RNG200N.

Official Employee

Re: Remote Tuen Troubleshooting


mnhall66 wrote:

My set top box is Motorola RNG200N.


Is this a new box?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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