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Recording olympics online with ie8

Silver Problem Solver

Recording olympics online with ie8

Hello,

I am currently using ie8 when I try to record the olympics for a certain day I can click on the event then a screen pops up with the recording settings. I have no problem up to here but the pop up menu is so large that the bottom of the menu is covered under the task bar and there is no way to move the pop up screen.which makes it difficult to record the show.

Can someone take a look at this.

Thanks

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Official Employee

Re: Recording olympics online with ie8


reasd wrote:

Hello,

I am currently using ie8 when I try to record the olympics for a certain day I can click on the event then a screen pops up with the recording settings. I have no problem up to here but the pop up menu is so large that the bottom of the menu is covered under the task bar and there is no way to move the pop up screen.which makes it difficult to record the show.

Can someone take a look at this.

Thanks


I cannot duplicate this in IE8. 

 

Are you using the Olympic filter?

Is your browser zoomed in at all?

Can you duplicate this one another web browser?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Silver Problem Solver

Re: Recording olympics online with ie8

Hello,

No I am not using the olympic filters as of this morning nothing was showing using that.

Browser is not zoomed in it is set to 100%

Problem only occurs with ie8

 

Here are the steps I took took:

1. Login to xfinitytv comcast.com

2. In the search box upper right corner I typed olympics

3. I next choose the olympics tv listing

4. Next it gives me a list of various times, events and channels. I clicked on the womens basketball ,water polo, weightlifting, field hockey for mon 7/30 6-3 pm.

5. I next clicked on the record button on the right had side that gives you a narrative and tv channel etc.

6. Next the big pop up screen recording setting shows up. From there the bottom of the menu is covered and I can not see the record buttons or able to move the menu.

It looks like this problem is just random with various shows because others shows that I want to record are not cover up at the bottom.

Thanks for your help

Official Employee

Re: Recording olympics online with ie8


reasd wrote:

Hello,

No I am not using the olympic filters as of this morning nothing was showing using that.

Browser is not zoomed in it is set to 100%

Problem only occurs with ie8

 

Here are the steps I took took:

1. Login to xfinitytv comcast.com

2. In the search box upper right corner I typed olympics

3. I next choose the olympics tv listing

4. Next it gives me a list of various times, events and channels. I clicked on the womens basketball ,water polo, weightlifting, field hockey for mon 7/30 6-3 pm.

5. I next clicked on the record button on the right had side that gives you a narrative and tv channel etc.

6. Next the big pop up screen recording setting shows up. From there the bottom of the menu is covered and I can not see the record buttons or able to move the menu.

It looks like this problem is just random with various shows because others shows that I want to record are not cover up at the bottom.

Thanks for your help


I can only duplicate this if my window is at a very small size.

 

Is your browser window maximized? What is your screen resolution?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Silver Problem Solver

Re: Recording olympics online with ie8

Hello,

Yes my wiindow is maximize and my screen resolution is 1024 x 768. The funny thing is that it is random problem.

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