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Recorded shows not listed on website

Regular Contributor

Recorded shows not listed on website

One of the selling points that persuaded me to get the X1 system is that I can watch shows recorded on my DVR on your web site over the internet. But now there are shows I have recorded that don't show up the next day. Several shows I recorded yesterday are listed on the DVR box on the TV, but not on the website so I can't watch them online. They also show up in the DVR manager on the old web site, but I can't watch them online from there. That, along with the ongoing problem with the "My Channels" filter not working (I got someone from the tier 3 support who is supposed to be working on it, but he didn't call back when he said he would) and losing all my favorites on the web site twice so I had to enter them all over again, make me wish I had never signed up for the X1.

Problem Solver

Re: Recorded shows not listed on website

Probably the "Not available for mobile viewing" bug. See this link.

Regular Contributor

Re: Recorded shows not listed on website

Thanks, it looks like that is exactly what is happening.

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