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Recorded Shows Cut short on stream app

Regular Visitor

Recorded Shows Cut short on stream app

Every single recorded show I try to watch on the app is cut short and makes the show completely unwatchable. A 60 minute show will only be like 57 min and it skips randomly throughout the show. This happens no matter what show I watch and the times all vary. COMCAST WHY CANT YOU FIGURE THIS OUT. IT MAKES MY SUBSCRIPTION USELESS!!!!
Official Employee

Re: Recorded Shows Cut short on stream app

 

Quicksilver8907, I've just responded to your privage message. This is a known issue in your area that we have reached out to Eingeering for a fix. I'll update you as soon as I get an update. 

 

KenF


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Regular Visitor

Re: Recorded Shows Cut short on stream app

Still no solution
Official Employee

Re: Recorded Shows Cut short on stream app

Still no solution

We are working on it! 


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Official Employee

Re: Recorded Shows Cut short on stream app

Have you seen any improvement?


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I am an Offical Comcast Employee.
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I am a Comcast Employee.
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