Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,031

members

1,409

online

28,897

topics

Top

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.

New Poster

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.

Was this ever resolved?????? Everytime I stream on my laptop it stops in the middle of a show. I have tried everything. Since December I have had this problem off and on continually. Netflex and every other works absolutley fine. I'm surprised this in't more advanced. Annoying. 

Service Expert

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.


@pepe3 wrote:

Was this ever resolved?????? Everytime I stream on my laptop it stops in the middle of a show. I have tried everything. Since December I have had this problem off and on continually. Netflex and every other works absolutley fine. I'm surprised this in't more advanced. Annoying. 


Since this is a Stream issue, I have moved your post to that forum.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Service Expert

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.


@pepe3 wrote:

Was this ever resolved?????? Everytime I stream on my laptop it stops in the middle of a show. I have tried everything. Since December I have had this problem off and on continually. Netflex and every other works absolutley fine. I'm surprised this in't more advanced. Annoying. 


do you get an error message? does the sound and video both stop? does it stop at the same point? verity too that it is an on-demand show/episode.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 259 views
  • 0 kudos
  • 3 in conversation