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Re: Xfinity on demand

Regular Visitor

Re: Xfinity on demand

Sorry, I wanted to watch on my iPad, message said to download xfinityto go, which I did, still can't watch. Same message keeps popping up, thnx for your help
Official Employee

Re: Xfinity on demand

Hello 

 

So now that you have downloaded the app and logged in with your Comcast username and password, are you still not able to see any shows on there? What is the type of error that you get? Are you having any issues watching On Demand on your cable box as well? Also, another thing to remember is that he app is compatible with the iPad 2 or later models. More informations on the app is available here: http://customer.comcast.com/help-and-support/xfinity-apps/xfinity-tv-app-overview/

 

Let me know as soon as you can and I will be happy to help you resolve the issue you are having.

 

Thank You!!!

ComcastGeorge




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Re: Xfinity on demand

All of a sudden, I have been getting an ERROR: 106000.43 message (can't connect to your network) when I tried to watch the most recent episode of a show through the Xfinity To Go app. However, I had no problems watching other episodes of the same show earlier today. When I tried to watch a movie instead (again, through the Xfinity to Go app), I got the same error message. I am on a Galaxy Note 2, using Android 4.3.  Thank you.

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