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Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

New Poster

Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

  • I had no issues for several months, but the past couple months this is happening with every show I saw to my iPad.  If I watch the show at home I have no issues but whenever I try to watch them from my DVR or DL them I have this issue.
  • I am in West Bloomfield Michigan 
Frequent Visitor

Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

Any fix yet?

Official Employee

Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

 

WatchTimes, we are aware of the Cloud recording playback issues in your area and we are working on a fix as quickly as possible. 

 

KenF


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Frequent Visitor

Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

I am having exactly the same problems in Minneapolis/St. Paul.  Downloaded or streaming programs from my DVR on my iPad are virtually unwatchable: constant random skips.

Official Employee

Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

Hey RickLoC53. 

 

Sorry for the inconvenience. We're aware of the ongoing issue when streaming and are actively working to get this resolved as soon as possible. 


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New Poster

Re: Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2

I downloaded several TV shows (HGTV, NBA games), ipad on ios 9.3.5 (final release). 6GB of available memory.

 

App will not download Movie I just purchased.

 

Refreshed App off App store yesterday.

 

 

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