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Re: How do you watch anything on an infinity tv app on iPad?

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Re: How do you watch anything on an infinity tv app on iPad?

I would like to watch a free on Demand program on my iPad. When I press the play button the screen says I have to download the Xfinity TV app. Well that is the app I am using in the first place. Ant suggestions ?
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Silver Problem Solver

Re: How do you watch anything on an infinity tv app on iPad?

try restarting the ipad.  If that does not work try clearing your cookies and cache.  if that does not work, delete the app and reinstall it.  YOu can also hard reset the pad see if that does anything.

Official Employee

Re: How do you watch anything on an infinity TV app on iPad?


Bellmen wrote:
I would like to watch a free on Demand program on my iPad. When I press the play button the screen says I have to download the Xfinity TV app. Well that is the app I am using in the first place. Ant suggestions ?

You have the app installed but are you trying to watch videos through the app under Play Now or through the Safari browser on your phone?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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