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Re: Error 102100.5

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Message 1 of 2
105 Views

I have the same issue. I have tried Firefox and Chrome. Cleared Cache, still no go

This Video Cannot Be Played

We've run into a problem while streaming The MasterChef Returns.

(Error 102100.5: Loading of the specified resource has failed)

 

Customer Service Diagnostics

Build number

331

OS

Windows 7

Browser

Firefox 45.0

Flash version

24.0.0

Status

in home

Entitlements

hd, tve-linear, clinear, cvod, cdvr, tve-vod

Last fingerprint

cloudtv_web_polymer_4.3.5_prod_1502371299708_39951

Stream provider

primetime

Video ID

V4832931176159265907L200334870810000017

Media ID

comcast:dvr:schedule:V4832931176159265907L200334870810000017

Error code

102100.5

Error description

Loading of the specified resource has failed

Error aux info

https://xtvapi.cloudtv.comcast.net/recording/V4832931176159265907L200334870810000017/stream.m3u8?rec...

Video Provider

WFOXD

Video Source

s:VideoObject/Recording

Video Title

The MasterChef Returns

1 REPLY
Posted by
Official Employee

Message 2 of 2
9 Views

Hi drt7328! I can look into this error code for you. Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me. 




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