Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,762,884

members

50

online now

1,918,515

discussions

Back to Top

Re: (Error 102100.5: Loading of the specified resource has failed)

Contributor

Re: (Error 102100.5: Loading of the specified resource has failed)

They are not going to help you, you can tell just by the questions the employee asked, it's the standard question they all ask and it does not matter what show or device you are using, they just need to be honest and say we know it is a issue and we are working on it, this has been going on for months now, I have even had my DVR replaced, and I've given up on tech support because it is a waste of time.
Official Employee

Re: (Error 102100.5: Loading of the specified resource has failed)

Hi, mikeelkins133. I apologize for the frustrating experience you've had trying to get your Cloud DVR streaming issue resolved. I would like to help research this issue for you. If you provide me with specific examples of content you're encountering this error with I can research the content's status on the Cloud to make sure it isn't an issue on our back end that we can get corrected for you. Thanks.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Contributor

Re: (Error 102100.5: Loading of the specified resource has failed)

Any show, any timeframe, any channel,
Official Employee

Re: (Error 102100.5: Loading of the specified resource has failed)

mikeelkins133, is this affecting all the usernames on your account? 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 3 replies
  • 624 views
  • 3 kudos
  • 3 in conversation