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Re: Doesn't recognize that Microsoft Silverlight has been downloaded

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Re: Doesn't recognize that Microsoft Silverlight has been downloaded

I am using Safari and have downloaded the Silverlight update 5 times.. restarted my browser and my computer and it's still asking me to update.  Help would be appreciated.  Thank you.

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Re: Doesn't recognize that Microsoft Silverlight has been downloaded


ishknits wrote:

I am using Safari and have downloaded the Silverlight update 5 times.. restarted my browser and my computer and it's still asking me to update.  Help would be appreciated.  Thank you.


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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