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Re: DVR Manager NO_FLUX,NR_FLUX error message

New Poster

Re: DVR Manager NO_FLUX,NR_FLUX error message

Has anyone got a positive response from this issue?  I have called several times to get this corrected and still have no resolution.  Refreshed the DVR, still says No_FLux error on Remote Access Setup

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New Poster

Re: DVR Manager wont work

I recently set up my DVR service but this feature has yet to work.  Says I have service available in my area but not present at my household.  Box is supposed to support this.  Cannot get any help by phone.  Refreshed several times  Recycled power.  

Official Employee

Re: DVR Manager wont work


eyedude3 wrote:

I recently set up my DVR service but this feature has yet to work.  Says I have service available in my area but not present at my household.  Box is supposed to support this.  Cannot get any help by phone.  Refreshed several times  Recycled power.  


A ticket was opened for you on 10/22 and someone should reach out to you shortly.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

DVR manager wont work.

I still have no ability to have DVR manager.  The website says it is available in my area, my Motorola box is supposed to be capable but i get error "NO_FLUX" when trying to set up remote access on my DVR.  I have made several calls to no avail.  Can someone please help me????

Official Employee

Re: DVR manager wont work.


eyedude3 wrote:

I still have no ability to have DVR manager.  The website says it is available in my area, my Motorola box is supposed to be capable but i get error "NO_FLUX" when trying to set up remote access on my DVR.  I have made several calls to no avail.  Can someone please help me????


Our team is still working on your issue. I have asked someone from our team to reach out to you over the weekend.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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