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Re: Cannot watch HBO on line or on iPad despite having subscription

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Re: Cannot watch HBO on line or on iPad despite having subscription

I have been watching The Wire online and suddenly I can't get it because they say I am not an HBO customer, which I AM!!! What is going on? I have been having more and more problems with watching online the last few days than ever before.

Official Employee

Re: Cannot watch HBO on line or on iPad despite having subscription

irenejames,

 

Try deleting your cookies and cache and then sign in again.

 

If it still does not work, try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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