Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,743

members

64

online now

1,952,090

discussions

Top

Raising Hope - Buffering

New Poster

Raising Hope - Buffering

I am trying watch some of Season 3 videos online but it keeps buffering and it stays that way and does not play.  All the Raising Hope episodes are like that.  I have checked out other non RH episodes and I am able to watch those.  Please fix.  Thanks.

Tags (1)
Official Employee

Re: Raising Hope - Buffering


genifer1200 wrote:

I am trying watch some of Season 3 videos online but it keeps buffering and it stays that way and does not play.  All the Raising Hope episodes are like that.  I have checked out other non RH episodes and I am able to watch those.  Please fix.  Thanks.


I tested Raising Hope and found no issues.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, are you are a wireless or wired internet connection?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 649 views
  • 0 kudos
  • 2 in conversation