Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,394

members

69

online now

1,954,914

discussions

Top

RUDE CUSTOMER SERVICE AND SELLING TECHNIQUES

New Poster

RUDE CUSTOMER SERVICE AND SELLING TECHNIQUES

I am so done with the rude customer service that Comcast has!!!  I was without service for a week, rude customer service, and selling me a package deal telling me i would still have the same cable service add internet and phone..  What she didn't tell me was that my service would be just basic not the 140 channels that I had.  I think I will be trying Dish in the near future!!!!!!!!!!!!!  i have made aprox. 12 calls and each lasting from 30 minuutes to 2 hours. This is unacceptable.I really dont know how you intend on staying in business???????

Discussion stats
  • 0 replies
  • 282 views
  • 0 kudos
  • 1 in conversation