I'm sure it will be deleted. I've noticed that Comcast has been deleting other posts on this thread. Specifically one someone posted pointing to Comcast's Facebook page encouraging people to comment on their lack of support for HBO Go on Roku and other devices.
I have been anxiously awaiting the release of the HBO Go app on my Samsung TV. It will allow me to access much more content than is available on On Demand. It finally showed up on the TV menu last night and when I went to access it, Comcast/Xfinity was not a listed provider. It said to contact my provider if they were not listed. Very frustrating!
Why is this functionality not available through Comcast and when will it be? Anyone have any inside scoops?
I just spent 30 minutes activating HBO Go account too. It said it was ready for use. Then I entered the HBOGO/activate and selected Samsung TV, and Comcast isn't listed as provider. How can that be? I just activated my HBOGO account using all my comcast info?
If Fookatook is frustrated, listen to this: I also pay for HBO on a Time Warner Cable account at my second home, and they are not listed either!!
Comcast: please tell us this is just a temporary techincal delay?
"At this time we do not have an ETA. We are working with partners to make TV programming available to customers in more ways: Xbox, tablets, and websites like XfinityTV & HBOGo. If and when it becomes available you will be notified"
XBOX announced they'll be adding HBO GO by April 1st. Like with Roku and the Sammy TVs, you'll need to activate through your cable company...I can't wait to see if Comcast blocks HBO GO on the XBOX as well...there are A LOT more people with XBOXs than Rokus or Samsung TVs - Comcast is going to tick off a lot of people if they try and block it.
Interesting how the Forum moderator keeps removing Facebook links off here?? They just did it again and I'm sure they don't want the word spreading about how they are not providing HBO GO to connected to TV devices.
Yes, Comcast is really at fault. HBO has been complaining about it. Comcast sees this almost as HBO using a third party device (the Roku, Sammy TVs, etc.) to get access to their subscribers...but that doesn't make any sense, since we have to pay Comcast for our HBO subscription to get access in the first place.
I think the only reason they're blocking it now is so they don't have to block it when (and the day is coming) HBO GO offers subscriptions seperately from the cable companies.
I agree, I believe that Comcast will allow HBO Go on the XBOX, it will be there way of saying that customers do have options other than their equipment (even if it isn't the option every customer wants).
As an FYI to this thread. I talked with all sorts of Comcast tech support people. The official word is that they don't "support" HBOGo on Samsung Smart TVs or Roku. There was no explanation given when I asked why or what is special about those platforms that they should require a special effort on the part of Comcast to support. I have still not received a promised email containing documentation or a link that explains this policy.
This is so obviously an effort on the part of Comcast to cling to relevancy as a content provider, when more and more people are talking about "cutting the cord". If you're watching HBO on your TV, Comcast will insist that you do it through them, period.
Good luck with FIOS...they don't even let you use your own modem - you have to use the one Verizon supplies. They're great for cable, but I've heard horror stories about their Internet reliability. Otherwise, I'd already be with FIOS.
I have recently purchased a Roku 2 XS. When does Comcast plan on supporting HBO Go on Roku...Your competitors are offering the world to get it. I enjoy your service however I would like HBO GO content on my HDTV.
So let me get this straight COMCAST. I pay you $250 a month, you cut my HD Premium channels from 15 to 7. You add foreign language channels that I don't even want. I can access Xfinity.tv and watch movies on my PC or Phone. I can access HBO GO and MAX GO on my Laptop, tablet, and smart phone, WHY are my hands tied when it comes to ROKU, Boxee, Apple TV, etc.
Comcast/Xfinity Look how many posts there are on this forum and the Boxee forum. You are going to start losing more customers!!!!!!!!
Yes Comcast supports HBO/GO on everything but your TV. And by support lets remember that is by doing a check box on the back side of the HBOGO website for whitch types of OS/Devices they want to allow it on for their customers. No true support time required.
Oh hey. Comcast won't let you use HBOGo on the 360 as well.
Well that was the final straw. Cancelling today.
Xfinity has a new app for Xbox 360 that will allow customers to watch content through their Xbox 360.
Thanks, Joe XfinityTV.com/Xfinity.com Support Twitter: @XfinityTVJoe
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Your xfinity app doesn't have the content as HBO GO. The only reason why I have subscribed to HBO through xfinity is to use HBO GO. By telling us that you have an app also is a complete cop out. Let us enjoy the full service we pay you for, just like Directv does for their customers, or I'm sure a lot of people will be cancelling their subscriptions and changing providors. I will be doing the same if there is not a change.
I'm dropping my comcast triple play down to double play in anticipation of dropping comcast altogether. Gotta get my phone switched to ooma first. Too bad they won't let me watch the content that I pay for in the way that I want to. aka roku.
ComcastJoe; Are you a Comcast employee or a Comcast customer? I remember when Comcast changed its email service. There was a guy on the forum that just did favors for Comcast to make response that tried to dodge concerns. He was just a Comcast customer that Comcast used rather than pay for an employee. Comcast didn't provide him with the necessary information he needed to respond to the other customer's concerns.
Comcast does not let HBO Go stream to a customer's TV through an Xbox 360, a Roku, or any Internet ready television. Here's the HBO Go link for you to see for yourself. http://www.hbogo.com/activate/#affiliate_grid Many television providers other than Comcast are listed on that link.
This thread is filled with dozens of unhappy Comcast customers that want the ability for HBO GO to be streamed to their TVs (TELEVISIONS). It's been mentioned too many times that they DO NOT want HBO Go any other way. Please pass these concerns up the food chain.
You are breave to dump the party line in here after 350 disgruntaled posts.
People really want their HBOGO on their TV via ROKU, SmartTV and XBOX.
Allowing this access only requires your company checking a box on HBO's provider portal to allow it.
As stated everywere here XfinityTV access does not provide the same content as HBOGO.
I hear Comcast has done a nice job with the XfinityTV app for XBOX and treating it as video not charging peoples GB limit for the usage is cool too. But this does nothing for the other two camps of people ROKU and SmarTV.
You really want people to stop cutting the cord offer things that require us to KEEP YOU like HBOGO and God forbid working with SmarTV and ROKU to produce a XfinityTV app for you, and while your at it you could also not count the usage against the GB limit.
These are things that will keep your company a live not spell it's doom like they seem to think.
Comcast Joe is a JOKE! As I mentioned previously, complaining here doesn't get anywhere. There needs to be a vibrant Facebook area to get the right attention. It's very interesting how Mr Joe removes any FB links as soon as they are posted? It's nice to see that Samsung owners are also sharing the grief too. I would expect to see other TV manufactures provide a similar/competing group of apps on their sets soon too. Sooner or later they will need to cave in to their customers.
On the bottom left of each post there's a link to report inappropriate content. If you feel Comcast Joe's comment was irrelevent to the true issue and just fueled the fire report him. All he did was to provide negtive feedback directed to Comcast. I doubt if he's a Comcast employee. I did.