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QUEUE

Regular Visitor

QUEUE

I am unable to locate my queue. Every link leads me to a page that instructs one how to set up the queue. I already have my queue set up but can't link to it. Any suggestions?

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Silver Problem Solver

Re: QUEUE

Regular Visitor

Re: QUEUE

Thanks, I tried that but still get the set up screen. So, I tried to set up and view my queue and it again sends me to the set up screen. Very strange.

Official Employee

Re: QUEUE


REDTVGIRL wrote:

Thanks, I tried that but still get the set up screen. So, I tried to set up and view my queue and it again sends me to the set up screen. Very strange.


Are you logged into your account?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: QUEUE

Yes, I am.

Official Employee

Re: QUEUE


REDTVGIRL wrote:

Yes, I am.


Can I reset your password and test out your account? 

 

Please do not send me (or anyone ever) your password. I can reset it through your account.

 

After I am done, I will private message you your new password which you can change back to your original password.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: QUEUE

That would be okay with me

Thank you so much

Official Employee

Re: QUEUE


REDTVGIRL wrote:

That would be okay with me

Thank you so much


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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