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Prompted to accept "Terms of Activation" EVERYTIME I access the site

New Poster

Prompted to accept "Terms of Activation" EVERYTIME I access the site

Why am I being prompted now to re-login and accept the "Terms of Activation" everytime I launch https://tv.xfinity.com?  This started happening on IE11 and FireFox 49 recently.

 

Previously, I could stay logged in ... and only had to accept the terms once and it was saved.  This is becoming quite annoying.

 

Bronze Problem Solver

Re: Prompted to accept "Terms of Activation" EVERYTIME I access the site


denverhoyt wrote:

Why am I being prompted now to re-login and accept the "Terms of Activation" everytime I launch https://tv.xfinity.com?  This started happening on IE11 and FireFox 49 recently.

 

Previously, I could stay logged in ... and only had to accept the terms once and it was saved.  This is becoming quite annoying.

 


This will happen if your browser settings are set to delete cookies. You could also try logging out and then looging in here: http://my.xfinity.com and select the keep me logged in option.

New Poster

Re: Prompted to accept "Terms of Activation" EVERYTIME I access the site

I don't delete the cookies and when I did log in and did the save then again every day I still have too do the same thing.

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