Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,604

members

7

online now

1,954,970

discussions

Top

Promotion in the mail

New Poster

Promotion in the mail

I got a letter in the mail, offering me a $500 Visa Prepaid Card or a Samsung Galaxy Tab 4 if I sign up for Triple Play Service. It is good from April 27, 2015 till May17, 2015. I just had it all installed yesterday. No one offered it to me, neither will they give it to me now. I tried to talk to a manager, they would not let me. I am thinking of cancelling my service. Ray

Official Employee

Re: Promotion in the mail

Hello 

 

I checked your account and I found a note stating that your spoke with an agent regarding this offer today. 

 

Do you have any additional questions or anything else you need assistance with?

 

Let me know, I'd be happy to help.

 

Thank you,

ComcastGeorge




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 274 views
  • 0 kudos
  • 2 in conversation