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Program times are not consistent

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New Poster

Program times are not consistent

Doesn't anybody know what time it is? The TV listings across the top, have times 4:30, 5:00,5:30, 6:00, 18:30. 19:00. 19:30, 20:00, 20:30,21:00, 9:30, 10:00, 10:30.

 

In the drop-down list, there's 6:30, 7:00, 7:30 etc. All of these are Central Standard Time.

 

However, if you click on a show for more details, the show time listed is Eastern Standard Time.

 

Couldn't you just pick one and be consistent?

Accepted Solution

Re: Program times are not consistent


cejp wrote:

Doesn't anybody know what time it is? The TV listings across the top, have times 4:30, 5:00,5:30, 6:00, 18:30. 19:00. 19:30, 20:00, 20:30,21:00, 9:30, 10:00, 10:30.

 

In the drop-down list, there's 6:30, 7:00, 7:30 etc. All of these are Central Standard Time.

 

However, if you click on a show for more details, the show time listed is Eastern Standard Time.

 

Couldn't you just pick one and be consistent?


On our TV listings page, click on your zip code on top of the grid and re-enter it (it might say "Auto" instead of your zip). Right next to the zip code, there is a dropdown list of Time Zones. Re-select your timezone from the dropdown menu and then click the "Submit" button.

This refresh  should correct your listings. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Official Employee

Re: Program times are not consistent


cejp wrote:

Doesn't anybody know what time it is? The TV listings across the top, have times 4:30, 5:00,5:30, 6:00, 18:30. 19:00. 19:30, 20:00, 20:30,21:00, 9:30, 10:00, 10:30.

 

In the drop-down list, there's 6:30, 7:00, 7:30 etc. All of these are Central Standard Time.

 

However, if you click on a show for more details, the show time listed is Eastern Standard Time.

 

Couldn't you just pick one and be consistent?


On our TV listings page, click on your zip code on top of the grid and re-enter it (it might say "Auto" instead of your zip). Right next to the zip code, there is a dropdown list of Time Zones. Re-select your timezone from the dropdown menu and then click the "Submit" button.

This refresh  should correct your listings. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Program times are not consistent

That worked. Thanks.

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