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Problem using online tv

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Problem using online tv

i've been watching fox shows since i got my comcast service and over the past few weeks "fox is not part of [my] subscriptions"

refunds?

Service Expert

Re: Problem using online tv


tbenavidez0001 wrote:

i've been watching fox shows since i got my comcast service and over the past few weeks "fox is not part of [my] subscriptions"

refunds?


 

If you are sure you have not changed your subscriton levels or changed packages, call into Comcast and have your enitlements refreshed to your box.



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Official Employee

Re: Problem using online tv

Hi tbenavidez0001, I refreshed the entitlements on your account; can you please retest and let me know if you are still getting the message?

 

Thank you




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