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I have the same problem today, both with CNBC and with MSNBC. It works with CNN, The Weather Channel, etc. I suspect it is a problem with Comcast and it's server connection to the NBC channels. But I am always amazed by how incompetent Comcast is on fixing these things.
It seems to be quite intermittent. Sometimes it works, sometimes not. Sometimes rebooting the phone makes a difference. My phone is normally on my Wi-Fi. But sometimes it will work on the AT&T lte net but not on the Wi-Fi net.
You would think that Comcast could fix this since at the same times I can access other sites and other streaming videos. So it is clearly a bug in the Xfinity TV Go App and the way it works with Android and/or the Comcast stream servers.
I would also like it if there were more channels that I could watch live, for example Comedy Central. I can watch the repeats later via the Comedy Central app but not live when it is on.
My Kindle HD stopped working today on MSNBC and CNBC. Other stations like CNN and ESPN work fine. Am on hold with Comcast hoping to get some answers. Will check back if I do.