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Private channel paid for by Condo Association in Florida

New Poster

Private channel paid for by Condo Association in Florida

I have a private channel with in the complex that I live in Florida. I can NOT receive the channel. It says connection error, yet all other channels come in fine. There is nothing wrong with the connection to the Box. I do NOT want to disconnect and then have to wait hours for a reset. Why does it say error code 255?

Service Expert

Re: Private channel paid for by Condo Association in Florida

Fl4326,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


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Official Employee

Re: Private channel paid for by Condo Association in Florida

Hi FI4326, are your neighbors reporting the same missing channel, and are seeing this on both of your cable boxes?

 

Thank you




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