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Playback error 525/3222 for CNN and HLN

Frequent Visitor

Playback error 525/3222 for CNN and HLN

I'm getting error 525/3222 when I try to watch CNN or HLN. I have deleted browsing history and cookies. I have rebooted. Still not able to stream CNN or HLN. ESPN does stream.

New Poster

Live TV

Live TV is not working, error 525/3222, I have deleted browsing history and cookies.

Tags (1)
New Poster

Re: Live TV

Hello unable to see CNN Live on my laptop

 

New Poster

Live TV

Can't access HLN this morning.  525/3222 error message

New Poster

Re: Live TV

Same here.  Cleaned cache & cookies, no luck.

New Poster

Re: Playback error 525/3222 for CNN and HLN

I am getting the same error.

New Poster

Re: Playback error 525/3222 for CNN and HLN

I am getting the same error

New Poster

Re: Playback error 525/3222 for CNN and HLN

I am getting the same error as well, after deleting history and cookies.

Silver Problem Solver

Re: Playback error 525/3222 for CNN and HLN

Hello,

Here is the standard reply you will get from a comcast admin so they can follow up on it.

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

New Poster

Re: Live TV

Same Here for CNN

Frequent Visitor

Re: Playback error 525/3222 for CNN and HLN

My Zip Code: Unknown My Cable Provider: Unknown Use Dac: True My Conroller ID: 159 My Map ID: 109 My Persona ID: 8972 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 68.84.189.119 My operating system: Windows - Undefined My web browser: Chrome 25 - Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.22 (KHTML, Like Gecko) Chrome/25.0.1364.97 Safari/537.22 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.6 R602 Javascript: Enabled Cookies: Enabled (2358 Bytes). Time Information My Clock Time: Thu Feb 28 2013 09:17:48 GMT-0500 (Eastern Standard Time) Server Clock Time: Thu Feb 28 2013 09:17:48 GMT-0500 (Eastern Standard Time)

My Account Information Primary Account: True Provider Codes: Bi, Bj, Bq, Ce, Cd, Cf, Cu, Bv, B, Cx, Bw, D, Al, Ci, A, Bb, Bc, Bu, By, Cn, Ax, Bs, At, Ct, Cb, Ch, Cs, Cv, Db, Co, Bl, Cw, Cj, Bo, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
Official Employee

Re: Playback error 525/3222 for CNN and HLN

Hi all,

 

I tested CNN and found no issues. Since you all reported this issue around the same time, I am investigating if the channel was down for a while.

 

Please try watching this video again and let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Suppor




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Frequent Visitor

Re: Playback error 525/3222 for CNN and HLN

It's working again! Thanks, ComcastJoe. Smiley Happy