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Play Now videos won't play

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Play Now videos won't play

I can't get the 'play now' videos to play on my ipod touch. It is a second generation Ipod. I have cleared the history and restarted the ipod. Any suggestions?

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Official Employee

Re: Play Now videos won't play


Sooner0724 wrote:

I can't get the 'play now' videos to play on my ipod touch. It is a second generation Ipod. I have cleared the history and restarted the ipod. Any suggestions?


I am sorry but video playback is not compatible with 2nd generation iPod Touches.

 

Changing channels, recording to your DVR, and starting On Demand do all work though.

 

Sorry,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Re: Play Now videos won't play

SO tell them to edit the fact that the app says i does work on a 2nd gen iTouch

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