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Parental Controls locked

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Parental Controls locked

Parental Controls are currently blocking all programming via the XFTV.  Have attempted workaround via, Chrome and IE. Silverlight is updated and set to allow DRM.  Unable to view programming online

 

My Zip Code:37217My Cable Provider:Not InstalledUse Dac:FalseMy Conroller ID:126My Map ID:115My Persona ID:7675My myDVR Manager Status:ActivatedMy Set Top Box Names:Bedroom, Bedroom 2, Living RoomMy Watchlist setup:TrueFacebook Watchlist Syncing:FalseFacebook Connect:FalseMy public IP address:98.240.12.144My operating system:Windows - UndefinedMy web browser:Chrome 30 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/30.0.1599.101 Safari/537.36My system typeesktop Computer Or Other DeviceMy Silverlight version:5.1.20913.0My Flash version:11.9.900Javascript:EnabledCookies:Enabled (2059 Bytes)

 
This is a picture of what is currently being shown on any streaming programming via the XFTV.

http://i.imgur.com/wDiqw0X.jpg


Please provide workaround or fix the issue.
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