Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,671

members

46

online now

1,952,662

discussions

Top

PRIMETIME_HLS : Video-43771459595

New Poster

PRIMETIME_HLS : Video-43771459595

Keep trying play Faceoff, Season 5 for the last 3 weeks. None of the episodes will play. - just get an error that tells me to refresh my browser. Nothing works.

Problem Solver

Re: PRIMETIME_HLS : Video-43771459595

Hi RedPhoenix,

 

I apologize for the issue you experiencing. May I ask what is the make of the device you are trying to watch the video, Samsung, Apple, Toshiba or other?  




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 254 views
  • 0 kudos
  • 2 in conversation