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Oxygen Channel

New Poster

Oxygen Channel

Good Morning,

 

Why is that the channel Oxygen not working properly, it keep replaying and the image freezes. Would you please check on it! For a paying customer I would think all the channels would work properly. 

 

Thank you!

Problem Solver

Re: Oxygen Channel

Hi

 

Thank you for reporting this. We have opened a ticket with our video operations team regarding the TV Go streams for Oxygen, NBCSH, and E!, which all seem to be experiencing the same issue. Hopefully they'll be able to resolve it quickly; apologies for the inconvenience.

 

LHC




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Problem Solver

Re: Oxygen Channel

Should be up and working again now—please give it a whirl! Thanks again for the report.

 

LHC




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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as a Best Answer!solution Icon
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I am an Retired Official Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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Retired Comcast Employee.
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Mark a Best Answer!solution Icon

New Poster

Re: Oxygen Channel

Oxygen channel still not working.

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