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Online playback is only a couple pixels

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Online playback is only a couple pixels

I have been trying to use watch TV on the Xfinity website, and for the past three days every single show I've tried to watch has started playback, but there is no image on the player except for a couple pixels in the top left corner of the player's screen that are showing the show I'm trying to watch.  Is this something on the website's side of things? Because everywhere else I've watched videos online work perfectly...

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