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Online Xfinity TV guide

Contributor

Online Xfinity TV guide

What's the problem with the online guide? Firstly, I keep getting this "Your timezone is not the same as the listings you're viewing. Change your computer clock to change the grid" notice. My time zone, zip code and pc IS set to the correct time. Secondly, today it isn't showing my favorites or channels. It says " Nothing matched the filters you selected". This thing is GREAT when it works. Why all the problems?

Frequent Visitor

Re: Online Xfinity TV guide

Same here. The timezone thing I was just ignoring; however, now nothing shows!

Contributor

Re: Online Xfinity TV guide

I found a temp fix. Un hilite the "My Channels". Keep the favs hilited.

Frequent Visitor

Re: Online Xfinity TV guide

Thank you!

New Poster

Re: Online Xfinity TV guide

I have this same problem.  What do we do if no one has a solution ?

Frequent Visitor

Re: Online Xfinity TV guide

I used the above solution "I found a temp fix. Unhighlight the "My Channels". Keep the favs highlighted".  It works.  Comcast is never a help with this stuff.

Frequent Visitor

Re: Online Xfinity TV guide

Sorry, that didn't go as planned.

We're working to fix this problem and hope to have it solved very soon. Please try back at a later time.Smiley Sad

 

That's all I get for days now. Tried the above method and absolutely nothing helps. I still don't get music channels either. Thankfully, I have Pandora which I shouldn't have to resort to.

 

Now using "TV Guide" to figure out what's on TV. Come on  COMCAST, I pay for Digital Preferred. I feel totally ripped off.

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