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Online TV thru Xfinity crashes at transition from show to ads-nothing works

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Online TV thru Xfinity crashes at transition from show to ads-nothing works

When watching TV shows online, the playback starts normally. It plays fine until it gets to the

double window panes that usually show ads but it crashes-just stuck. Not related to TV show-it happens

on all of them at the transition to ads. It is not related to the browser IE8 or Firefox 19. Streampix without ads-no problems. Not sure what I can do. It should be noted that the initial ad plays fine. If I do 'refresh' then get ads but won't restart tv show. If I pull the stream button to a point past the block, sometimes I just get multiple ads but now show. Sometimes it will play but then the whole process repeats.

Can anyone help me!

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