Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,502

members

64

online now

1,954,356

discussions

Top

Online TV not working

New Poster

Online TV not working

Live or not just says buffering. Worked earlier

New Poster

Re: Online TV not working

Xfinity to go site is not working. Every channel/show/livestream that I am already subscribed to is not played. It tells me I am not subscribed. Has the website changed? Shouldnt I get the same channels online as I have in the TV?

Regular Contributor

Re: Online TV not working

Leigh:

 

If you are experiencing the "ABCxyz is not part of your subscription" error then you can call the Comcast Applications Department at this number 877-599-1845 and explain your problem and they will fix it for you.

 

- Norm

Discussion stats
  • 2 replies
  • 580 views
  • 1 kudo
  • 3 in conversation