Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,747

members

11

online now

1,952,674

discussions

Top

Online TV Resolution is Horrible

New Poster

Online TV Resolution is Horrible

Hi,

 

So I recently noticed that the online XFinity TV website had been changed, and whenever I watch anything with it, the resolution is shrunk so it looks like I'm watching it on a square monitor, even though it's not. It makes the viewing experience REALLY bad, but it was almost perfect before. Is there a way to fix this, or is this just how the website works now?

 

Thanks

Bronze Problem Solver

Re: Online TV Resolution is Horrible


GraySullivan wrote:

Hi,

 

So I recently noticed that the online XFinity TV website had been changed, and whenever I watch anything with it, the resolution is shrunk so it looks like I'm watching it on a square monitor, even though it's not. It makes the viewing experience REALLY bad, but it was almost perfect before. Is there a way to fix this, or is this just how the website works now?

 

Thanks


Are you sure you're not watch standard def channels or shows? Set the high def filter and try to stream a channel listed

 

Discussion stats
  • 1 reply
  • 179 views
  • 1 kudo
  • 2 in conversation