Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Online TV Interface

Frequent Visitor

Online TV Interface

The online guide page keeps defaulting to the 19103 default guide.  I tried to log out and then back in again to reload my service area, but then all the Favorites are missing. It states it had a problem saving them when setting up again.


Re: Online TV Interface

I'm having the same issue.

New Poster

Re: Online TV Interface



Same here I have tried in Firefox and Chrome. The zip code that it keeps switching back into is 19103. Also I can't select what box on the gear on lower right. When I click on shows in the channel list and used to get "watch on TV" it's no longer there. I do not see my boxes listed anywhere on the settings. I have tested this in Fedora 19 with firefox and chrome. Tested on Win 7 with IE and firefox. All have same results.


Thanks in advance

Discussion stats
  • 2 replies
  • 0 kudos
  • 3 in conversation