Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,450

members

49

online now

1,954,265

discussions

Top

Online Guide Not Changing Channels

Contributor

Online Guide Not Changing Channels

The guide is not changing the channels for me.  The android app works, but the website does not.  When I click on the channel, it just says that an error occured and to try again later.  Any ideas?

Contributor

Re: Online Guide Not Changing Channels

I figured this out a while ago.  In the bottom right corner of the guide, there is a select box where you select which DVR you want to use.  I had an old box selected!

Discussion stats
  • 1 reply
  • 846 views
  • 0 kudos
  • 1 in conversation