Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,734

members

22

online now

1,952,691

discussions

Top

One channel only on Beta Xfinity Roku TV setup keeps dropping

New Poster

One channel only on Beta Xfinity Roku TV setup keeps dropping

Channel 2 out of Boston get PBS buffering after playing live stream for only a minute on my TV with ROKU setup. The it changes to Sorry Something went wrong here Please try again. Error DRM-5. Eventually the error message shuts off and I see briefly the original stream underneath until it just goes back to ROKU initial screen.

All other channels play fine including channel 44 the alternate Boston PBS channel.

Have disconnected from TV and rebooted ROKU box.
Discussion stats
  • 0 replies
  • 138 views
  • 0 kudos
  • 1 in conversation