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On http://xfinitytv.comcast.net/tv-listings, local listings have disappeared

New Poster

On http://xfinitytv.comcast.net/tv-listings, local listings have disappeared

As of five days ago, when I go to look at my TV listings via Internet, at http://xfinitytv.comcast.net/tv-listings, I cannot see my local channel listings.

 

My Zip Code = 80526

Service Area = Fort Collins, CO (Comcast Digital) 

Missing channel listings are Channels 2-11, 13-15 (the local stations here.

 

Please help.

 

PDPittman

 

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Silver Problem Solver

Re: On http://xfinitytv.comcast.net/tv-listings, local listings have disappeared

make sure your zipcode is set correctly in your account.

Official Employee

Re: On http://xfinitytv.comcast.net/tv-listings, local listings have disappeared


PDPittman wrote:

As of five days ago, when I go to look at my TV listings via Internet, at http://xfinitytv.comcast.net/tv-listings, I cannot see my local channel listings.

 

My Zip Code = 80526

Service Area = Fort Collins, CO (Comcast Digital) 

Missing channel listings are Channels 2-11, 13-15 (the local stations here.

 

Please help.

 

PDPittman

 


Using your zip code and the Comcast Recommended lineup, I cannot duplicate this issue.

 

Try re-entering your zip code and service area even if it looks correct and then see if the missing channels reappear. Also, make sure that you do not have any filters on.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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New Poster

Re: On http://xfinitytv.comcast.net/TV-listings, local listings have disappeared

Add my account to the list.  The TV listing page does not populate with any information, gray background.

New Poster

Re: On http://xfinitytv.comcast.net/TV-listings, local listings have disappeared

After trying the recommended solution ... got no response from clicking on the location button or the filter button.  Got no response from any feature on the screen.

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