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On Demand

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On Demand

unable to connect to On Demand since Friday. Receive Code - error CL-0x000f

have disconnected/reconnected cable to no avail

Please advise

Official Employee

Re: On Demand

Hi plynch10, I am showing that you called in regarding this issue, were they able to get your issue resolved?

 

Thank you




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Regular Visitor

Re: On Demand

No - still receive same error message

Official Employee

Re: On Demand

Thank you for the reply, in reviewing your account I am not showing any major signal issues, so from here I would recommend either trying to swap out the cable box at a local Comcast center or if you would like I can get a technician scheduled out. I will send you a private message to further assist.

 

Thank you




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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
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