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On Demand not working

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On Demand not working

why am I being prompted that Xfinity doesn't support IE 6/7/8 when I'm using ver. 9? And when I try to watch using chrome i keep getting prompted to download plug ins that are already installed?

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Official Employee

Re: On Demand not working


Football-fan wrote:

why am I being prompted that Xfinity doesn't support IE 6/7/8 when I'm using ver. 9? And when I try to watch using chrome i keep getting prompted to download plug ins that are already installed?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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