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On Demand in Mexico/not working

New Poster

On Demand in Mexico/not working

I am in Mexico on vacation, trying to watch On Demand shows that I have not had any problem watching in the states, is there some kind of block in Mexico? I have been getting error 400 and restart or network problem messages. I have deleeted all cookies, reinstalled silverlight, and restarted Internet explorer and tryed installing firefox and running it on there...no On Demand online !

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Official Employee

Re: On Demand in Mexico/not working


kobeone7 wrote:

I am in Mexico on vacation, trying to watch On Demand shows that I have not had any problem watching in the states, is there some kind of block in Mexico? I have been getting error 400 and restart or network problem messages. I have deleeted all cookies, reinstalled silverlight, and restarted Internet explorer and tryed installing firefox and running it on there...no On Demand online !


Unfortunately, we do not have the rights to stream content internationally. If you are physically located outside of the United States, you will be unable to watch videos on our site. 

Sorry,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: On Demand in Mexico/not working

Do you know of any options for whatching television or movies online while in Mexico ? 

Silver Problem Solver

Re: On Demand in Mexico/not working

comcast does not work outside the US.  Ask someone there about it, maybe go to the actual network like abc, cbs, nbc and stream from there. If I was in mexico the last thing I would be concerned about is tv. 

New Poster

Re: On Demand in Mexico/not working

I don't understand why I can't watch news videos on Xfinity while I am accessing from Mexico even tho you mention you don't have licensing rights.  I subscribe to Netflix in the US and have not problem getting access to their streaming offers....

 

 

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