Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




On Demand Selections Not Updated for Weeks

Frequent Visitor

On Demand Selections Not Updated for Weeks

Using the iPhone XFINITY TV Remote APP, or through  Xfinity website, searching for any show, for example:


"The Last Ship", "24: Live Another Day", "Game of Thrones (all of Season 4 is missing)" (there are many others, these are some examples)


Select "Xfinity on Demand" and there are several weeks missing of past episodes. These episodes will show up if you are using the cable box On Demand so they are definitely available.


It seems the website/app database of available On Demand programs hasn't been updated in awhile. I also verified this with a friends account and apps (in another state) so it's not just my issue or an issue with my local Comcast.


FYI, I like using the app and website to search for programs and having them play on my cable box (easier to use then using the remote control).


Thanks for looking into this.



Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation