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Not all DVR recordings showing up on mobile app

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Not all DVR recordings showing up on mobile app

Why aren't all of my recordings showing up on my iPad? It's not a storage space issue because it says only 32% full on the Stream app on the iPad. There are also no updates available for the app. Everything has also been restarted and refreshed to show the latest content but newer recordings still do not show up.

Official Employee

Re: DVR recordings

 

ambice, the Cloud DVR will only show 60 hours of the most recent recorded content. 

 

If you're not seeing new recorded content on the cloud DVR, please log out of the app and uninstall it. Then unplug your power from the cable box for a few moments then reboot. Once the box is back online, install the app again and retest.

 

KenF


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