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Not able to view channels

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Not able to view channels

Hello.....I came onto the trinity mobile app yesterday to view a program...it is apart of my prescription and it tells me it is unable to view cancel or try again and I tried several times even with other channels and I can not view anything.
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Re: Not able to view channels


Aneicka wrote:
Hello.....I came onto the trinity mobile app yesterday to view a program...it is apart of my prescription and it tells me it is unable to view cancel or try again and I tried several times even with other channels and I can not view anything.

Are these channels working on your TV?

 

Did you just subscribe to any of these networks?

 

Have you tried watching any videos through Xfinity.com/tv through a PC or Mac?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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