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Not a Subscriber Erroe Message

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Not a Subscriber Erroe Message

I recently moved and when trying to get xfinity on my computer I get an error message saying I am not a subscriber.  I am a subscriber and all xfinity services are fine on my TV's.  How do I correct this?

Regular Contributor

Re: Not a Subscriber Erroe Message

You have to call Comcast and get them to fix the problem.

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