Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,337

members

79

online now

1,951,829

discussions

Top

No sound when watching downloaded movies on TV Go App

New Poster

No sound when watching downloaded movies on TV Go App

I have a Samsung Galaxy S4 with the TV Go App installed. It used to work fine, but it no longer plays sound on downloaded movies, regardless of which quality of video is downloaded. Is there a fix for this issue? My volume is not on mute and head phones/speakers work for all other functions. 

Discussion stats
  • 0 replies
  • 684 views
  • 0 kudos
  • 1 in conversation