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No info on tv listing shows

Silver Problem Solver

No info on tv listing shows

Hello,

 Lots of the tv listing show that comcast has on their website does not have any info about the shows..(ex. Sept. 28, 2011 6>00 am uefa championship league soccer no teams mention)

When will comcast fix this and please don't give me the standard reply it is the channel providers responsibility.

Thank you

 

Official Employee

Re: No info on tv listing shows


reasd wrote:

Hello,

 Lots of the tv listing show that comcast has on their website does not have any info about the shows..(ex. Sept. 28, 2011 6>00 am uefa championship league soccer no teams mention)

When will comcast fix this and please don't give me the standard reply it is the channel providers responsibility.

Thank you

 


reasd,

 

Please tell me your zip code and service area so I can further look into this for you.

 

Do you have any other examples of shows/movies/sports events that had no information?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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New Poster

Re: No info on TV listing shows

I haven't been able to get any TV listings for several hours now. The grid comes up with "com.sun.jersey.api.NotFoundException" When I try other options I'm returned to a sign up screen, but I'm already logged in. Has something changed?

Official Employee

Re: No info on TV listing shows


vgrayr wrote:

I haven't been able to get any TV listings for several hours now. The grid comes up with "com.sun.jersey.api.NotFoundException" When I try other options I'm returned to a sign up screen, but I'm already logged in. Has something changed?


What are the other options that you have tried? Other browsers?

 

What do you get if you try viewing the TV listings when you are not signed in?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: No info on TV listing shows

It must have been system glitch, becasue it is working now, and I didn't do anything more than before. Thanks for the follow-up.

New Poster

Re: No info on TV listing shows

I have had the same issues now for a couple of hours.  I will check back later and also try checking without signing in.

 

-Adam, Comcast Customer

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