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No Picture or Sound

New Poster

No Picture or Sound

No outages are shown and my internet is working fine. I have no Picture or Sound. The guide still shows the channel and information box I have checked all connections and powerd down and up all equipment. Help?

New Poster

Re: No Picture or Sound

I also have no picture or sound.  Just a snowy screen showing an error box - "weak or no signal".  What's going on.  I have an HDTV with just "regular" service.

New Poster

Re: No Picture or Sound for several months

The TV is BLACK no picture no sound. We have gone through 4 of your boxes. I NEED A TECHNICIAN. I am sick and tired of trying, for months, to get this to work. I keep paying for something that does not work. Get someone out here. Your people cancelled my last appointment. That was nice. Get someone over here and get this working. I cannot spend any more time with people over the phone reading a script on how to fix the TV and your box.

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