Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,525

members

30

online now

1,951,953

discussions

Top

New recordings and scheduled recordings are not showing up on Mac, iPhone and iPad

New Poster

New recordings and scheduled recordings are not showing up on Mac, iPhone and iPad

For the past several days I am unable to see new recording using Xfinity Stream on my Mac or the Xfinity Stream apps on my iPhone and iPad. I also cannot see the scheduled recording for today and tomorrow. (It's always today and tomorrow I can't see). In fact, the first time I access the app I can actually see tomorrow's schedule disappear.

 

Everything on the DVR is fine. 

 

I made several calls to Comcast support but haven't heard back with a resolution or timeframe.

Discussion stats
  • 0 replies
  • 239 views
  • 0 kudos
  • 1 in conversation