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New X1 customer, no on demand in X1 app

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New X1 customer, no on demand in X1 app

Hello, I can do everything I am aware of on the x1 tv app except watch on demand. I can watch live and see my cloud dvr. I have added my iPhone to the list of tvgo download devices, logged out of the the app, restarted the phone and still no on demand on the app.
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