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New DVR, online DVR manager not working

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New DVR, online DVR manager not working

I upgraded my DVR and the online DVR manager has a mind of it's own.  The DVR on it's own works fine.  The DVR manager has the record schedule from my old DVR and it thinks the new one is 100% full.  When I try to record something online, it says that they DVR is no longer part of the system (I think it's looking for the old one).  I tried the manager on my XFinity app on my phone, and that isn't seeing it at all.

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Re: New DVR, online DVR manager not working


postrk wrote:

I upgraded my DVR and the online DVR manager has a mind of it's own.  The DVR on it's own works fine.  The DVR manager has the record schedule from my old DVR and it thinks the new one is 100% full.  When I try to record something online, it says that they DVR is no longer part of the system (I think it's looking for the old one).  I tried the manager on my XFinity app on my phone, and that isn't seeing it at all.


When did you connect your DVR? It sometimes can take up to 24 hours to fully sync.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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